Refund & Return Policy

Effective Date: 29.10.25
Business Name: Katrine Jakobsen, operating under the brand HABITAT RESET
Website: www.habitatreset.com
Contact: [email protected]

1. Overview

Katrine Jakobsen, operating under the brand HABITAT RESET sells digital content, resources, and online programs.
This Refund & Return Policy explains your rights regarding purchases made on our website.

2. Digital Products

Because our products are digital and delivered instantly, we generally do not offer refunds once the content has been accessed, downloaded, or delivered.

However, we want our customers to be satisfied. If you experience technical issues or believe a product was misrepresented, please contact us at [email protected] within 14 days of your purchase, and we’ll review your request individually.

3. Right of Withdrawal (EU/EEA Customers)

Under EU and Norwegian law, you normally have a 14-day right of withdrawal for online purchases.
However, this right does not apply to digital content that is delivered immediately after payment if:

- You have given explicit consent to receive access right away, and

- You have acknowledged that by doing so, you waive your right of withdrawal.

We comply with this rule. Therefore, before completing your digital purchase, you will be asked to confirm that:

“I agree to receive immediate access to the digital content and acknowledge that this means I lose my 14-day right of withdrawal.”

If you do not provide this confirmation, we will delay delivery until the withdrawal period has expired.

4. Subscriptions and Memberships

If you have a subscription or membership:

- You can cancel at any time from your account settings or by contacting [email protected].

- When cancelled, you will not be charged again.

- Access remains active until the end of the current billing period.

- We do not issue partial refunds for unused time.

5. Physical Products (if applicable)

If we ever sell physical items (books, printed materials, etc.), you have a 14-day return right from the date of delivery.
Items must be unused and in original packaging. You are responsible for return shipping costs unless the item is defective.

6. Refund Processing

If your refund is approved, we will issue it to your original payment method within 7–10 business days.
You will receive a confirmation email once your refund has been processed.

7. Contact

If you have any questions about this Refund & Return Policy, please contact:

Katrine Jakobsen, operating under the brand HABITAT RESET
3150 Tolvsrød, Norway
Email: [email protected]
Website: www.habitatreset.com

8. Changes to This Policy

We may update this policy from time to time.
Any updates will be published on this page with a new effective date.